About us
Juraj Balogh
Introduction
We transformed CreditCall into its current form in 2011. A lot of people ask me what the word “Credit” in the title means. Is it related to the fact that you are involved in, among other things, receivables management?
There are two explanations. The first is the fact that at the time we founded the company, we were in the telemarketing and debt collection business. So yes, there’s that explanation as well. In 2013, we definitely joined the ranks of renowned data collectors, i.e. companies collecting data via telephone for survey agencies.
In marketing and research terms, the word “Credit” means that by working with us we will increase your credit among your clients. It’s more than likely that we’ve been in contact with each other and you don’t even know it. And that’s just as well.
Today we provide services in the following areas:
These services have more in common than meets the eye. For all of them you need a quality information system, an automated telephone exchange for incoming and outgoing calls, or a system for automatic sending of e-mails and SMS messages.
Our programmers work every day on improvements and your suggestions, which is why we are leaders in innovation. Today, I would describe our company as a full-service shared services company. We will provide you with services ranging from finding a potential customer, its acquisition to contracting. If he forgets to pay, we will remind him by SMS, email or phone. In addition, we can obtain important information from the client through a survey about their satisfaction with your services or the goods you sell.
The foundation of any successful company is its employees. I am also aware of this, which is why the selection of employees goes through strict criteria. We employ people who love their work.
We hope that based on the information on our website you will decide to work with us.
Vision
To be the highest quality provider in the areas of shared service centres.
Goal
Becoming a strategic partner for renowned companies without which they cannot imagine their business.
Branches in Slovakia
2006 Sep
Establishment of the company
2011 Okt
Transforming Creditcall
2013 Apr
Branch Zvolen
2016 Aug
Branch Topoľčany
2016 Nov
The first 100 surveys
2016 Dec
Member of ESOMAR
2017 Feb
100 employees
2018 Okt
Branch Žilina
2020 Mar
Assistance with crisis lines Covid 19 NZCI, MZ SR, MPSVaR
2021 Apr
180 employees
2022 Feb
Who will help Ukraine
2022 Apr
Unicef/UNHCR Helpline
2023 Júl
Branch Snina
These companies trust us.
You can trust us too.
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