“When we were deciding where to build a call centre in Slovakia, we thought about an internal or external solution. There were many questions. I had the opportunity to attend several meetings with call centers and gain experience with the internal team in the Czech Republic. After my last meeting with CreditCall, I was immediately clear on this.
Thanks to CreditCall, we were able to get started very quickly. For CreditCall, everything was set up as planned, we created a great team. We have been working together for several years and I can say that CreditCall has become an integral part of our business, they sell our products through the telesales department, run a hotline and have added early collection. You can really see that they know what they are doing and they have insight. The cooperation works more than well and I can only recommend CreditCall for myself.”
Robert Kudrna, Global Payments, s.r.o.
Telesales manager