“Our reps have an empty diary.”
We work the database, qualify leads against your criteria and book the slot straight into the diary. Your rep turns up to a meeting that is worth having.
Results at CK DAKA
Gaps in the diary do not appear overnight - they appear where nobody works the contacts systematically. Which of these is true for you?
This is not theory - it is exactly how we went about booking meetings for CK DAKA.
Contacts do not sit and go cold. We work them in priority order, with an agreed number of attempts and intervals - not “when there is time”.
1.08mcalls a year tell us what worksWe verify the segment, the decision maker and genuine interest. The criteria are agreed with you at the outset so your rep never travels for nothing.
Criteriaagreed with you, not guessed by usWe do not stop at “they seemed interested”. We agree a specific day and time, confirm it and remind them before it - so somebody actually turns up.
39.47%of connected calls became meetings (CK DAKA)Argumentation and objection handling are tuned on real calls. What works reaches the whole team - not just whoever found it.
437projects in 2025Contacts approached, line availability, how many qualified and how many booked. You know exactly where the journey breaks.
Every weeknot at the end of the campaignNeed the diary filled faster? We add people. When the sales team is full, we reduce - you pay for time used.
120+agents across 5 sites
An empty diary is not the salesperson’s problem.
It is a problem with the process that should run before them - and that nobody does systematically.
Method is one thing. The other is whether you can see what is actually happening for your money.
Nothing is left to impressions. In our own systems we see at any moment what an agent is doing, how many contacts have been approached, what line availability looks like and how many ended in a booked meeting. You get the same numbers – so you decide on data, not on whether somebody had a good week.
We know where the journey breaks. When a thousand contacts produce few meetings, the reason lies either in the database, in the offer, or in the qualification criteria - and those are three different fixes. Without measurement people argue about it; with measurement it gets solved.
To begin we run a pilot with metrics agreed in advance. Afterwards you do not have promises, you have figures from your own project - and you decide on that basis whether and how to continue.
The goal was to fill the reps’ diaries with qualified meetings instead of leaving them to book their own between negotiations. We took over active outbound calling on the lead database, qualification of interest and booking of specific slots.
We booked a meeting in 39.47% of connected calls and the sales team was left with what it does best – negotiating and closing.
At Global Payments we moved the commercial process onto the phone entirely - instead of booking meetings, the deal closed on the call. Depending on the product and the price we decide whether the target is a meeting or an immediate sale.
“CreditCall has become an inseparable part of our company - they sell our products through telesales, run the helpline and added early collection. You can really tell they know what they are doing.”
Our sales manager Janka gets in touch and we go through your commercial goals together. Within a few days you have a tailored solution - free and without commitment.
We agree the qualification criteria, prepare the argumentation and set up measurement. Then we run a pilot on a smaller part of the database.
On the pilot results we tune the targeting and the offer. When the number of meetings holds, we add capacity.
Before booking, the lead is qualified – we verify whether the company falls in your segment, who the decision maker is and whether there is any interest in the subject at all. The criteria are agreed with you at the start so your rep does not attend meetings that should never have existed.
On the CK DAKA project we booked a meeting in 39.47% of connected calls. The real figure depends on database quality, the segment and how attractive the offer is – which is why we always start with a pilot and only then talk about concrete numbers for you.
Most often we work with a database supplied by the client – marketing leads, dormant customers or a targeted list of companies. We always verify the legal basis for processing and run the communication in line with GDPR.
No, we free them up. Dialling numbers and agreeing times is the least valuable part of their day. We fill the diary; they spend their time on what they do best – negotiating and closing.
You see the whole lead journey: how many contacts we approached, what line availability was, how many were qualified and how many ended in a booked meeting. The report comes regularly, not at the end of the campaign.
Normally two to four weeks after signature. The team is trained on your product, we prepare scripts and qualification criteria, set up measurement and run a pilot on a smaller part of the database.
Leave us your details - we will go through your goals and put together a tailored proposal. Free, without commitment and without a salesperson chasing you.
Moving acquisition off the road onto the phone, with conversion you can see in the report.
SolutionEarly collection and receivables management with the fee tied to success.
SolutionsKeeping up with customers, churn, admin or market entry.