We call, we write, we book, we sell. We bring you the customers you are looking for. Think of us as your sales team on the phone.
Your customers actually enjoy talking to us.
CreditCall is not just a call centre. We are your sales agency - the team that approaches the market on your behalf, sells, and brings customers in.
Telemarketing is an efficient way to sell your product or service. And it is genuinely quick to produce sales results.
It is the most measurable form of direct marketing there is: you know the outcome of every call immediately, not once the campaign has been evaluated.
We take over the whole sales process - from approaching the market through qualifying opportunities to the closed deal. We answer for the result, not for a number of calls.
A broad term - research, informing, qualifying contacts and booking meetings.
The selling part of telemarketing, where the aim is to close on the call itself.
Telemarketing and telesales are tools - we mix them according to what pays off better for your product and price point. The first call qualifies the contact and tests interest, the second sells or books a meeting. That is why we do not think of ourselves as a call centre, but as your sales agency.
Each form works on its own, or we combine them into a single tailored campaign.
A deal closed on the call - right for everyday products and services where the customer does not need a face-to-face consultation. At Global Payments this is how we moved acquisition off the road and onto the phone.
How we solve it →So your sales reps do not turn into overpaid telephonists. One of our agents calls around 100 clients a day, tests interest and books a specific slot. At CK DAKA that produced a meeting with 39.47% of the contacts reached.
How we solve it →Winning a new customer costs several times more than keeping an existing one. When somebody gives notice we call them - and ideally before they even decide to.
How we solve it →A database shrinks by roughly 20% every six months - addresses, numbers and contact people all change. We work through it and fill the gaps. Or we build you a new one to your criteria, consents for further marketing included.
Get a quote →We work the market and find the contacts with genuine interest in your product. They arrive already verified - segment, decision maker and the reason they are interested.
Get a quote →An appointment reminder, an order confirmation, notice of a change, or a satisfaction check after a purchase. Calls that do not sell, but hold the relationship together.
Get a quote →Not every contact is worth sending to a rep. Before hand-off we verify the segment, the decision maker and genuine interest - to criteria we agree with you at the start, so your team stops attending meetings that should never have been booked.
Before a selling campaign it sometimes pays to find out first whether there is any appetite for the product at all, and at what price. We can pair research with the campaign - answers from the front line then shape the argument the product is sold with.
The real number depends on the product, the price and the quality of the database. That is why we always start with a pilot - instead of promises you get figures from your own project.
According to international studies. Email marketing often fails to reach even 0.5%.
On the CK DAKA project we booked a meeting with 39.47% of the contacts reached.
That is how many contacts we properly work through in one working day. Your rep will not manage that.
At Global Payments the sales team spent a large share of the working day travelling between meetings. We moved acquisition onto the phone - more clients reached per day, higher conversion and a lower cost per acquired customer.
The most common worry about outsourcing sales is not the price - it is how strangers will speak to your customers. We answer it with measurement, not assurances.
At Slovenská sporiteľňa the bank's own team monitors and scores our sales calls - against the same criteria it applies to its own people.
since 2013continuous partnershipArgumentation and objection handling are tuned on real calls. What works goes to the whole team - not just to whoever happened to find it.
437projects in 2025Contacts reached, line availability, conversion and cost per acquired customer. The same numbers we see, you see every day.
Every weeknot at the end of the campaign
The customer cannot tell our salesperson from yours.
And that is exactly the point - they are talking to your company, not to a call centre.
Sales and service in one person means one of the two always ends up neglected. Our team is on commercial work and nothing else.
120+agents across 5 sitesWhen the campaign works, we add capacity. No searching, hiring or training salespeople - and after the season we scale back down.
Shared capacityyou pay for time usedAn in-house rep brings contributions, holiday, training, licences and premises. With us it is agreed capacity and output.
15 itemsmake up the cost of one seatFrom signature to the first calls, including training the team on your product and preparing the scripts.
Pilotbefore the campaign scalesWe log the objections and questions customers raise. It is the most valuable by-product of any campaign.
Insightstraight from the front lineWe know what works on customers here and what they will not put up with.
1.08mcalls a year to learn from
“Quality, flexibility and technological innovation put CreditCall among the very best in telemarketing. We are glad to work with them.”
Spreading across five cities lets us run round the clock and keep backup capacity for the unexpected.
Telemarketing is the broad term for marketing communication by phone – it covers research, product information, lead qualification and appointment setting. Telesales is its selling part, where the aim is to close the deal on the call itself. In practice we combine the two: the first call qualifies, the second sells.
In telesales we average more than 10% conversion (up to 40%), though the real figure depends on the product, the price and the quality of the database. For CK DAKA we booked a meeting in 39.47% of connected calls. That is why we always start with a pilot – after it we talk about concrete numbers for your case rather than promises.
Yes. We will build a new database to criteria you set, including collecting consents so you can reach those contacts through other marketing channels later. The service makes sense from volumes in the hundreds of contacts upwards.
Most often we work with a database supplied by the client – existing customers, dormant contacts or leads from marketing. We always verify the legal basis for processing and run the communication in line with GDPR.
It does not have to. At Slovenská sporiteľňa, one of the leaders in client service quality, the bank’s own team scores our sales calls against the same criteria it applies to its own staff. We have worked together since 2013.
We track contacts reached, line availability, conversion rate and cost per acquired customer. It all lands in a regular daily report, so you know exactly how many approaches it takes to close one deal – and that is a number you can optimise.
Normally two to four weeks after signature. The team is trained on your product, we prepare scripts and argumentation, set up measurement and run a pilot on a smaller part of the database. We tune the campaign on those results and only then scale.
Bežne do 2 až 4 týždňov od podpisu. Tím prejde školením na váš produkt, pripravíme skripty a argumentáciu, nastavíme meranie a spustíme pilot na menšej časti databázy. Podľa jeho výsledkov kampaň doladíme a až potom škálujeme.
Leave us your details - we will go through your goals and put together a tailored proposal. Free, without commitment and without a salesperson chasing you.
Moving acquisition off the road and onto the phone, with conversion you can see in the report.
SolutionQualified leads and meetings booked straight into the diary.
ServiceAn order line is a sales channel - a happy customer buys again.