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Case studies

Customer Centre

How to resolve situations where you have more incoming calls than you can handle. How to solve them during the day or in the strong months during the year. The answers can be found in this case study.

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Call centre as a shared service centre

What can a shared service centre provide? And how to choose it correctly?

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Pandemic call centre for the state

A brief summary of how we dealt with the creation of a state pandemic call center in 24 hours.

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Headquarters Bratislava

Address

CreditCall, s.r.o.

Račianska 66, 831 02 Bratislava, Slovenská republika

Phone

E-mail

recepciaba@creditcall.sk

Invoicing info

CreditCall, s.r.o.
Račianska 66
831 02 Bratislava
Slovenská republika

The company is registered in the Municipal Court of Bratislava III.,
Section Sro, insert no. 42408/B

IČO: 36 677 922
DIČ: 2022242761
IČ DPH: SK2022242761

Operation Zvolen

Address

CreditCall, s.r.o.

Tomáša Garrigue Masaryka 1, 960 01 Zvolen,
Slovenská republika

Phone

E-mail

zv.praca@creditcall.sk

Operation Topoľčany

Address

CreditCall, s.r.o.

Pod Kalváriou 3634, 955 01 Topoľčany,
Slovenská republika

Phone

E-mail

to.praca@creditcall.sk

Operation Žilina

Address

CreditCall, s.r.o.

Industry Park - PCHZ (Považské chemické závody), M. R. Štefánika 73,
010 01 Žilina, Slovenská republika

Phone

E-mail

za.praca@creditcall.sk

Operation Snina

Address

CreditCall, s.r.o.

Strojárska 3995, 069 01 Snina,
Slovenská republika

Phone

E-mail

sv.praca@creditcall.sk

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