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Successful debt recovery for legal entities depends on a number of key factors. Effective communication, proper timing and a professional approach play an important role in making the recovery process not only fast but also fair. Companies that use call centre services for debt recovery often achieve better results compared to those that try to…

One of the four divisions in CreditCall is collections or receivables management. A useful option for legal entities in case the other party fails to pay them an invoice, bill or instalment. The whole process starts with the so-called early collection. On behalf of our business partners, we contact our clients’ customers or clients’ customers…

Has a client or business partner not paid your invoice and suddenly you don’t hear from them? Don’t wait unnecessarily and start collecting the debt. What does this process look like and what should you keep in mind? We have all the information for you. Watch out for the statute of limitations When you notice…

There are many smart people working at CreditCalle and this year we have again rewarded the best by division. Based on nominations from supervisors and project managers, our expert panel of judges selected the top four for 2023. Category 1: Outgoing calls – i.e. active sales and active calls , the best operator was Katarína…

Direct debit is a concept you’ve probably already come across when paying bills. But do you know what exactly it means? Because many people regularly confuse it with a standing order. And while the two options share a number of common features and characteristics, they work very differently. So what is direct debit and what…

Borrower status can cause several complications. For many institutions, you are not a trustworthy person in this case and they may not provide you with their services. But how and where can I check my payment history? Two debtor registers In Slovakia, we have two basic debtor registers, which are consulted by almost all institutions…

Perhaps every entrepreneur has encountered an unpaid invoice. In the better cases, the reason is just the inattention of the client who did not notice the due date. In the worse ones, it is an irresponsible person from whom you will have to recover the money. However, recovery can be complicated and time-consuming. This is…

Debt collection is one of the most effective methods to resolve an unpaid invoice situation. However, it is time-consuming. Not to mention that it is not very pleasant either. Instead of doing everything yourself, you can turn to call center professionals. How does the whole recovery process work and how do we at CreditCall work?…