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Work in a call centre is varied. It varies depending on the area you focus on. While customer service specialists generally deal with customer problems, those in the telemarketing department are in charge of arranging appointments, for example. Wondering how working in a call centre works? Read on. Customer service The basic services offered by…

Borrower status can cause several complications. For many institutions, you are not a trustworthy person in this case and they may not provide you with their services. But how and where can I check my payment history? Two debtor registers In Slovakia, we have two basic debtor registers, which are consulted by almost all institutions…

Perhaps every entrepreneur has encountered an unpaid invoice. In the better cases, the reason is just the inattention of the client who did not notice the due date. In the worse ones, it is an irresponsible person from whom you will have to recover the money. However, recovery can be complicated and time-consuming. This is…

If you want your product to thrive, you need to know in detail the market and the customers you plan to sell it to. Only then will you know what marketing strategy to choose. The good news is that you don’t have to go it alone. The Credit Call Centre can help you every step…

Christmas may be over, but that doesn’t mean you can’t make the most of it. On the contrary. The weeks or even months after are ideal for big sales, which can save customers more than 70%. How to make the most of the post-Christmas period and what to think about when discounting? The sooner the…

The large number of advertisements makes people increasingly immune to them. On social networks, websites or television, they can skip or ignore them very easily. For the Christmas season, when there are even more marketing campaigns, this is doubly true. So how do you boost sales of products or services just before the holidays? The…

KPI is an important metric that helps brands and businesses evaluate data, which they can then use to plan their goals and strategy. It can be used throughout the year, but just before the Christmas holidays it is invaluable. How to set and evaluate KPIs at this time and what to keep in mind? What…

Debt collection is one of the most effective methods to resolve an unpaid invoice situation. However, it is time-consuming. Not to mention that it is not very pleasant either. Instead of doing everything yourself, you can turn to call center professionals. How does the whole recovery process work and how do we at CreditCall work?…

The Christmas season brings a number of opportunities for businesses to increase their sales and thus their profits. The important thing is to know which ones are really worth it and how to take advantage of them. One practical service can help in many areas – telemarketing. What advantages does it have and why should…

Wondering how to boost sales of your products or services over Christmas? Telesales is the ideal choice. This form of telemarketing is effective all year round, but it can yield much better results during the holidays when people are shopping more than usual. What do you get with telesales and what forms are available to…