Practical articles on customer service, phone selling, market research and receivables. No theory - we write about what actually works. Articles are published in Slovak.
The large number of advertisements makes people increasingly immune to them. On social networks, websites or television, they can skip or ignore them very easily. For the Christmas season, when there are even more marketing campaigns, this is doubly true. So how do you boost sales of products or services just before the holidays? The […]
Read article →
KPI is an important metric that helps brands and businesses evaluate data, which they can then use to plan their goals and strategy. It can be used throughout the year, but just before the Christmas holidays it is invaluable. How to set and evaluate KPIs at this time and what to keep in mind? What […]
Read article →
Debt collection is one of the most effective methods to resolve an unpaid invoice situation. However, it is time-consuming. Not to mention that it is not very pleasant either. Instead of doing everything yourself, you can turn to call center professionals. How does the whole recovery process work and how do we at CreditCall work? […]
Read article →
The Christmas season brings a number of opportunities for businesses to increase their sales and thus their profits. The important thing is to know which ones are really worth it and how to take advantage of them. One practical service can help in many areas – telemarketing. What advantages does it have and why should […]
Read article →
Wondering how to boost sales of your products or services over Christmas? Telesales is the ideal choice. This form of telemarketing is effective all year round, but it can yield much better results during the holidays when people are shopping more than usual. What do you get with telesales and what forms are available to […]
Read article →
Every online store owner knows that Christmas is one of the most challenging times of the year. People shop a lot more than in other months, which automatically means an increased need for an info line. Therefore, many companies expand their customer service with additional staff or even chatbots from mid-November or early December onwards. […]
Read article →
Christmas is one of the best times of the year for business. People shop and do not hesitate to spend even larger amounts of money. However, if you want to be successful this time around, you can’t expect customers to just come to you. You need to set the right strategy to make the most […]
Read article →
According to European Union surveys, women have to work two months longer than men to achieve the same annual pay. The average wage gap in the EU is currently 12.73%, while in Slovakia the figure is even higher. For 2022, the gap was as high as 19%, compared to 16.6% in 2021, according to the […]
Read article →